Returns & Exchanges
We want you to be fully satisfied with your official Bath Rugby gear; if you are not, you can return items within 28 days of delivery for a full refund or exchange. Please ensure all products are in their original condition with tags attached to be eligible for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging, ensuring all labels are intact, and include the completed return form inside the parcel.
Ship to the Clubhouse
Print your prepaid shipping label from the portal and drop your package off at any authorized courier location or local post office.
Receive Refund or Exchange
Once our team inspects the items, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing